CST Home is a cloud-based productivity software that enables Municipal users to interoperate seamlessly across multiple data sources and applications.
As the UX Designer, I led the team to explore and validate MVP concepts, and I influenced the product roadmap with data-driven decisions by performing usability tests to validate design directions.
At the time, Municipal users needed to navigate between multiple disconnected applications to get their jobs done, which caused a lot of inefficiencies in their workflow.
Prototype for 1st Usability Study - Navigating Settings, Side Menu, Home Page
To validate my design direction, I created a high-fidelity
Actionable Next Steps
From the study findings, I distilled the following next steps.
Functionality for participants to rearrange sections via the home page. Run another Usability study to evaluate.
Enable navigation between Mini Dashboard and Dashboard tab + evaluate.
Carefully consider account and profile location based on research findings.